I need access to a Wi-Fi network urgently

Throughout France, you can access a free Wi-Fi network in all SNCF stations, or ask cafés and restaurants to welcome you.

If you are in Paris, you can go to one of the places referenced by the City of Paris.

I need a telephone

You can go directly to the telephone operators’ online shops or to their websites. The main operators are SFR, Orange, Free and Bouygues Telecom. Sites such as Le Bon Coin or Backmarket also allow you to buy a second-hand phone at a bargain price.


I would like to subscribe to a non-binding telephone package

Do you want to contact a relative in Ukraine? Telephone operators Orange and SFR have announced that they will offer calls to Ukraine until 25 March. For more information please consult their website.

As part of a partnership with a telephone operator, the French Red Cross provides you with a mobile phone card and prepaid data. To get one, go to the nearest French Red Cross local unit. 

I want to recharge my phone battery

In Paris, most RATP bus stops and metro stations, as well as SNCF stations, have self-service charging points. 

An online directory of thousands of social action schemes in many departments, the Soliguide website shows you where to recharge your phone battery.